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The Taxpayer's Charter

You are entitled to expect the Inland Revenue Department:

To be fair

·        By settling your tax affairs impartially.

·        By expecting you to pay only what is due under the law.

·        By treating everyone with equal fairness.

To help you

·        To get your tax affairs right.

·        To understand your rights and obligations.

·        By providing clear leaflets and forms.

·        By giving you information and assistance at our office.

·        By being courteous at all times.

To provide an efficient service

·        By setting your tax affairs promptly and accurately.

·        By keeping your private affairs strictly confidential.

·        By using the information you give us only as allowed by law.

·        By keeping to a minimum your costs of complying with the law.

To be accountable for what we do

·        By setting standards for ourselves and publishing how well we live up to them.

If you are not satisfied

·        We will tell you exactly how to complain.

·        You can ask for your tax affairs to be looked at again.

·        You can appeal to an independent tribunal.

In return, we need you

·        To be honest.

·        To give us accurate timely information.

·        To pay your tax on time.

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For more information on the Inland Revenue Department and our activities contact us at:

Telephone: 1-664-491-2463/3211

Fax: 1-664-491-2453

E-mail: irev@gov.ms

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